The PubWorks Cloud has you covered.
Whether it’s In the field, in the office or your customers on their phones, the PubWorks Cloud has you covered. PubWorks Citizen enables citizens so they can report problems they observe; PubWorks Mobile gives workers powerful in-the-field tools to manage problems, assets and maps in real time; PubWorks Desktop gives office staff a comprehensive view of all data as it flows in and out of the entire system.
PubWorks Cloud
Full and complete access to all PubWorks features, functions and reports as if you were right at your desk.
With PubWorks Cloud, you’ll be able to:
- Assign Work Order and Requests by Employee and/or Department
- Monitor Costs and Progress
- Identify Trouble Spots and Trends
- Respond to Citizens with Instant and Accurate Information
- Electronic Time-sheets
- Perform Fleet Maintenance Work Orders and Inventory Control
- Access over 600 Ready-To-Run Reports
PubWorks Mobile
The PubWorks Mobile App is designed to seamlessly interact, securely and in real-time, with your main PubWorks database. This allows in-office updates to reach field crews automatically and instantly. Field crews will be able to act on the latest information and record their work allowing office staff to see their accomplishments, notes and photos in seconds.
PubWorks Mobile works equally well connected or disconnected, no data plan needed. Our mobile app is for smart phones and tablets, iOS and Android compatible.
Citizen Engagement
Online Service Requests and PubWorks Citizen enable citizens and staff to report issues and make requests for service through our easy-to-use citizen engagement mobile app.
Citizens and staff can report issues quickly with either your department’s Online Service Requests portal or through the PubWorks Citizen App. Their Service Requests are automatically routed to PubWorks Mobile-equipped workers’ smartphones or tablets allowing workers to respond quickly and document the work as it is performed. These updated Service Requests – and their associated work records – are instantly transmitted to your PubWorks database the moment they are entered or updated.
