We recently hosted a Fleet Maintenance Webinar, (you can watch it here), and received numerous questions from a couple of great PubWorks customers.
I decided to give them both a call to see how they use PubWorks Fleet Maintenance. I first spoke with Dustin Whipple at the Town of Pinetop-Lakeside, Arizona. Dustin has been working at Pinetop-Lakeside for less than a year. Before that, he worked at Navajo County, AZ as a fleet mechanic. Dustin said, “Navajo County was using software that was custom-built and constantly broken. It was nice coming over to Pinetop-Lakeside with working fleet software. It’s easy to use and we’re always working in the system. We’ve had it for two and a half years and still learning new functionality. ”
Many of our customers realize that using a homegrown system or a custom-built system that has aged just won’t cut it any longer. PubWorks Fleet is a complete system that will help you with work order and PM items as well as parts inventory.
Connie Wainwright at the City of Green Cove Springs, Florida uses PubWorks Fleet Maintenance track every piece of equipment small and large, all the way from string trimmers and back-hoes. Connie said, “PubWorks works for us. Staff will come in with an equipment issue, our shop will fix it and get it back into the field, all while recording all the work done on the piece of equipment inside PubWorks.” She added, “PubWorks is helpful when it comes to budget time, we run some reports and then hand them over to council when we are in need of replacing equipment. It’s hard to argue against actual data.”
In my conversations with customers, almost every one of them outlines the importance of reports. It is incredible what real data does when it’s in front of decision makers. If you are having a hard time pleading your case for money for a new piece of equipment, next time show up with data and see how easy the decision becomes.
I love talking to our customers and hearing about their successes with PubWorks. Everyone on staff takes great pride in offering the best software product we can to each of our customers. If you’d like to operate your fleet department on a higher level, we’d love to see if we can help. Click here to sign-up for a quick demonstration.